How is this different from managed services?

Managed services keeps the instance running. This makes it better — a standing improvement capacity rather than a support queue.

As a subscription or on time and materials, depending on how much standing capacity you want. Both are scoped after a Health Check if you don't already know the backlog.

Can we start with an assessment?

Yes, and most clients do. The Coupa Health Check produces the prioritized roadmap this engagement then works through.

Optimization

The improvements that never get their own budget line

Continuous optimization and release support for a live instance: the approval that takes too long, the report nobody trusts, the module you paid for and never turned on. Delivered as an ongoing engagement rather than a project you have to justify.

Talk about ongoing optimization

Optimization & release support

Year two is where the return actually accumulates

Implementations get funded. Improvements after them usually don't, which is why so many instances run for years on configuration that was a compromise at go-live.

Optimize

Fix the things everyone has learned to work around

Approval bottlenecks, catalog gaps, report accuracy, and the manual steps people quietly reintroduced — worked through on a standing cadence and prioritized against measured impact.

Approval and workflow tuning
Catalog and content gaps
Reinstated manual steps removed

Notes being written onto a printed sheet

Enable

Turn on what you already bought

Modules and capabilities inside your existing subscription that were deferred at go-live — enabled, configured, and trained, one at a time rather than as a re-implementation.

Deferred module enablement
Capability-by-capability rollout
Training with each release

A screen filled with lines of source code

Release

Ready for the next platform update

Release readiness reviews, regression coverage on the workflows that matter, and configuration changes landed ahead of the update rather than in response to it.

Release readiness review
Regression on critical workflows
Changes landed pre-release

Two colleagues reviewing figures at a whiteboard

Also included

Bookable office hours
Health Check as a starting point
Release regression testing

Talk about ongoing optimization

Proof

What it looks like in practice

All case studies

"One of the best technology partners we have worked with" — CIO
Best-practice expertise applied to strategy, not just support

Case Study · Clark ConstructionAug 30, 2026

Clark Construction: A Technology Partner for Strategy, Not Just Tickets

Clark Construction's CIO on why DataMap is one of the best technology partners the company has worked with — culture fit, results, and help thinking through what comes next.

Read

3 tells your AP stack caps growth
AP re-architecture, not a software swap

Whitepaper · Cross-industryFeb 5, 2026

Is Your AP System Holding Your Growth Strategy Hostage?

Three signs your accounts payable stack is quietly capping your company's growth — and what to do about it before the board notices.

Read

Bottom line — DataMap is one of the best technology partners we have worked with. DataMap has been instrumental in our success. Their culture aligns with our culture; they're humble and have a strong work ethic. They want to take care of their clients, and they back that up with results. With their expertise in best practices and deep technical knowledge, they're helping us with strategy and thinking through how we can do things better than what we're doing today.

Dave Golden

Chief Information Officer, Clark Construction

FAQ

Frequently asked questions

More services

Often combined with

Release & testing

Testing Services

SIT/UAT management, release regression testing, and war-room support at go-live.

Learn more

Managed operations

Managed Integration Operations

Boomi and Workato operations run by DataMap so platform releases don't become your integration backlog.