Time and materials for the build, then a hosting and support subscription. We scope the build after a design session, not before.

Can you take over a custom integration we already have?

Often, yes — starting with an assessment of what it does and what it costs to keep running. Sometimes the honest answer is to replace it with a prebuilt pack.

Do we have to host with you?

No, but it is what most clients choose. Running it yourself with our support is also supported, and we document accordingly.

Integration development

Custom integrations, built and then actually maintained

Integration development for the systems no prebuilt connector reaches — legacy, in-house, industry-specific — delivered on DataMap-run infrastructure with long-term hosting and support rather than handed over and forgotten.

Scope a custom integration

Custom integrations

Every estate has the one system nobody has a connector for

A twenty-year-old industry package, an in-house application, a partner's API that predates REST. Those are the integrations that decide whether the programme works, and they are the ones nobody wants to own.

Build

Reliability designed in, not added after

Idempotent operations, retry and backoff, dead-letter handling, and reconciliation reporting — the properties that separate an integration that runs for years from one that needs a person watching it.

Idempotency, retry, and dead-letter handling
Reconciliation reporting
Built on Boomi, Workato, or bespoke

A team working in front of screens carrying live figures

Host

Infrastructure we run and are accountable for

Long-term hosting on DataMap-managed infrastructure, under the audited controls our engineers already operate under — SOC 2 completed with zero exceptions.

DataMap-managed infrastructure
Audited controls, SOC 2 with zero exceptions
Monitoring and alerting included

Support

The same desk that runs everything else

Production support on the weekly cadence our managed-services desk has held for 100+ consecutive weeks, with the same dashboards and escalation paths.

Weekly production support cadence
Status and SLA dashboards
Change requests without a new SOW

A specialist in a headset working at a laptop

Also included

EDI and bank-file integrations
Legacy and on-premises systems
Migration off bespoke integration code

Scope a custom integration

Proof

What it looks like in practice

All case studies

58% shorter requisition-to-payment cycle
94% supplier master deduplication

Case Study · Confidential — Industrial ManufacturingJan 22, 2026

Global Manufacturer Cuts P2P Cycle Time by 58% with DataMap

A Fortune 500 industrial manufacturer rebuilt its procure-to-pay backbone in 14 weeks — unifying 9 ERPs onto a single DataMap-orchestrated stack.

Read

Three Coupa modules implemented: P2P, CLM, and T&E
Coupa ↔ SAP integrations delivered across all three

Case Study · VerilyAug 30, 2026

Verily: P2P, CLM, and T&E on Coupa — With the Coupa/SAP Integrations to Match

A life-sciences company implemented Coupa procure-to-pay, contract lifecycle management, and travel & expense with DataMap, including the complex integrations between Coupa and SAP.

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FAQ

Frequently asked questions

More services

Often combined with

Product development

Coupa App Development

Apps that run inside Coupa — built by a Platinum Technology Partner with three live marketplace products.

Learn more